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No Hassle Returns If a customer needs to return an item for ANY reason, they're able to do so within 30-days, just pay for return shipping. Restocking fees may apply. It's as simple as that.
Description
The Trail Climber Elite Max 36 Volt Electric Step-Through Mountain Bicycle is a Lithium Battery powered Electric Bicycle, running on a 350 Watt Zero Resistance rear hub motor. Made with all top of the line components this model includes a 7 Speed Shimano Tourney® Gears & Shifter System, 7 Lightweight Lithium LiPo4 Batteries, a 100% Aluminum Alloy Frame, fully Adjustable Seat, and a Suntour hydraulic front fork. This bike comes equipped with a LED Panel for the PAS (Pedal Assist System) attached to the handlebars. The PAS provides 4 speed options - Zero (Pedal Power Only), Low, Medium and High.
This electric bicycle will travel 20+ miles per hour for 30+ miles on a single charge and it only takes about 4 hours to recharge the battery. The 36 Volt 10 Amp LiPo4 lithium battery pack is lightweight, compact and mounts to the frame under the seat and is hardly noticeable.
Features
| Power | Electric |
| Watts | 350 Watts |
| Amps | 10 Amp Circuit (7 Battery Cells at 10 Amps Each) |
| Volts | 36 Volts (Each Battery Cell is 3.6 Volts) |
| Batteries | 7 Lightweight Lithium LiPo4 Battery Cells in a Sealed Removable Pack |
| Speed | 20+ MPH* |
| Distance | Up to 30+ miles per charge* - can still pedal if charge is lost |
| Tire Size | 26 x 1.95 Inch on Aluminum Wheels |
| Charger | 36V Smart Charger Included |
| Motor | Zero Resistance Hub Motor - Motor is in center of rear wheel |
| Gears & Speeds | 7 Speed Shimano Tourney® Gears & Shifter |
| Throttle Type | Variable Speed Control - Twist Throttle - or - Pedal & Power Assisted (PAS) - or - Turn Off Power & Pedal Only |
| PAS System | LED Panel with 4 Speed Options - Zero (pedal only)/Low/Med/High |
| Cargo Rack | Yes |
| Frame Type/Size | 100% Aluminum - Very Light Weight - Women's Step-Through Frame |
| Forks | SA Suntour® XCT Front Forks |
| Suspension | Hydraulic Front Suspension included |
| Braking System | Front & Rear JAK Disk Brakes |
| Drive System | Chain Driven by Rear Hub Motor within rear rim or Pedal Power |
| Head Light | Yes - Battery Operated Snap-On LED (Not covered under warranty) |
| Bicycle Measurements | Coming Soon |
| Carton Size (L x W x H) | 55 x 9 x 28 |
| Bicycle In Box Weight | 63 lbs. |
| Bicycle Weight | 52 lbs. |
| Suggested Max Weight | 350 lbs. |
| Warranty | 1 Year Warranty & 1 Year Battery Warranty |
| Notes | *depends on rider weight & terrain |
| Shipping | This item ships to |
| Delivery | Estimated between and . Will usually ship within 1 business day. |
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@ebikegen.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to support@ebikegen.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.
Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
Description
Description
The Trail Climber Elite Max 36 Volt Electric Step-Through Mountain Bicycle is a Lithium Battery powered Electric Bicycle, running on a 350 Watt Zero Resistance rear hub motor. Made with all top of the line components this model includes a 7 Speed Shimano Tourney® Gears & Shifter System, 7 Lightweight Lithium LiPo4 Batteries, a 100% Aluminum Alloy Frame, fully Adjustable Seat, and a Suntour hydraulic front fork. This bike comes equipped with a LED Panel for the PAS (Pedal Assist System) attached to the handlebars. The PAS provides 4 speed options - Zero (Pedal Power Only), Low, Medium and High.
This electric bicycle will travel 20+ miles per hour for 30+ miles on a single charge and it only takes about 4 hours to recharge the battery. The 36 Volt 10 Amp LiPo4 lithium battery pack is lightweight, compact and mounts to the frame under the seat and is hardly noticeable.
Features
| Power | Electric |
| Watts | 350 Watts |
| Amps | 10 Amp Circuit (7 Battery Cells at 10 Amps Each) |
| Volts | 36 Volts (Each Battery Cell is 3.6 Volts) |
| Batteries | 7 Lightweight Lithium LiPo4 Battery Cells in a Sealed Removable Pack |
| Speed | 20+ MPH* |
| Distance | Up to 30+ miles per charge* - can still pedal if charge is lost |
| Tire Size | 26 x 1.95 Inch on Aluminum Wheels |
| Charger | 36V Smart Charger Included |
| Motor | Zero Resistance Hub Motor - Motor is in center of rear wheel |
| Gears & Speeds | 7 Speed Shimano Tourney® Gears & Shifter |
| Throttle Type | Variable Speed Control - Twist Throttle - or - Pedal & Power Assisted (PAS) - or - Turn Off Power & Pedal Only |
| PAS System | LED Panel with 4 Speed Options - Zero (pedal only)/Low/Med/High |
| Cargo Rack | Yes |
| Frame Type/Size | 100% Aluminum - Very Light Weight - Women's Step-Through Frame |
| Forks | SA Suntour® XCT Front Forks |
| Suspension | Hydraulic Front Suspension included |
| Braking System | Front & Rear JAK Disk Brakes |
| Drive System | Chain Driven by Rear Hub Motor within rear rim or Pedal Power |
| Head Light | Yes - Battery Operated Snap-On LED (Not covered under warranty) |
| Bicycle Measurements | Coming Soon |
| Carton Size (L x W x H) | 55 x 9 x 28 |
| Bicycle In Box Weight | 63 lbs. |
| Bicycle Weight | 52 lbs. |
| Suggested Max Weight | 350 lbs. |
| Warranty | 1 Year Warranty & 1 Year Battery Warranty |
| Notes | *depends on rider weight & terrain |
Shipping
| Shipping | This item ships to |
| Delivery | Estimated between and . Will usually ship within 1 business day. |
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@ebikegen.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to support@ebikegen.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.
Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
