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WHY SHOP WITH US?
Authorized Dealers Every shipment that leaves our warehouses is fully covered in case of a lost item or damage and comes with full manufacturers warranty.
Expert Staff & Satisfaction Guarantee Thousands Happily Served Year After Year!
No Hassle Returns If a customer needs to return an item for ANY reason, they're able to do so within 30-days, just pay for return shipping. Restocking fees may apply. It's as simple as that.
MODEL S (Step-through)
The Model S is a classic Step-through style utility electric cruiser, built to order, 100% customizable, and arrives fully built. Has the ability to carry extra cargo due to a modified head set so that the basket is attached to the frame and to ensure the riders steering is never compromised. Has the MIK integrated Click System in the rear rack for all cargo additions to fit on seamlessly. Awarded top rated E-Cruiser in USA by (Electric Bike Review 2018 / 2019 / 2020 / 2021). Colorize, customize, accessorize and stylize towards your heart’s content.
Specs
Bike Components
-
Anti-Theft Alarm
- Optional
-
Battery
- a. 60 Miles (12 Ah)
- b. 100 Miles (18 Ah)
- c. 140 Miles (30 Ah) - Add Basket
- d. 190 Miles (36 Ah) - Add Basket
- EBC approved and certified Lithium-Ion NMC Cells
- (5 year warranty*)
- * Please see warranty information
-
Battery charger
- 1.7 amp internal charger &
- 5 amp super charger (optional)
- with Smart charging technology, cooling fan,
- aluminum cover & 3 prong charging port for safety
-
Brakes
- Tektro "Dorado" hydraulic disc brakes
- with safety electrical motor disconnect wiring
- and 4 piston calibers
-
Brake Levers
- Aluminum alloy comfort grip levers with motor cutoff switch
-
Brake Rotors
- 180 mm Stainless steel (front and rear)
-
Chain
- Stainless Steel, rust resistant for longevity
-
Charge Time
- 3-4 hrs with external smart charger (optional)
- 6-9 hrs with internal charger
-
Crank Set
- 58T, 170 mm forged alloy, dual-sided aluminum bashguard
- Sealed bearings for longevity and safety over time and essential for service and maintenance
-
Drive Train
- Direct (single speed) or optional 7 speed
-
Fork
- Rigid Steel 1-1/8" fork with threaded steerer tube
-
Freewheel
- 18T cog for medium to hilly terrain
-
GPS Tracker
- Yes, Optional
-
Grips
- Locking handstitched vegan leather
- Aluminium secure ends for non slip
- available in Black or Tan
-
Handlebars
- Aluminium cruiser style - 27" wide for comfortable upright riding position
-
Headset
- Semi-integrated, 1-1/8" straight steerer tube
-
Kickstand
- Non-slip sole & wide reinforced rubber foot
- prevents slipping and sinking
-
LCD Screen
- Color display, multi level, compact
- user friendly screen with USB outlet
-
Lights
- Front and rear safety LED lights,
- powered by the battery,
- controlled from LCD screen
-
Motor
- Max speed up to 28 mph
10 year warranty
*Factory settings 20 mph throttle and 20 mph PAS
(Can re-program to 28 mph PAS once confirmed with local city regulations. Click HERE to learn how.
-
Pedals
- Wellgo aluminium, integrated bearing pedals
- with comfort non slip rubber
-
Rims
- Double walled, aluminum 2″ ebike rims
-
Seat
- Custom, leather,
- 300 x 300 x 100mm thick, high density foam,
- elastomer bumpers for support and comfort
- available in Black or Tan
-
Seat Post
- 30.4mm x 300mm ridgid aluminum, up to 350lbs
- Optional Satori suspension (350lbs)
- or EBC suspension (350lbs)
-
Spokes
- 13-gauge stainless steel, rust resistant,
- black or silver with brass nipples
-
Stem
- Integrated 120 mm, adjustable from 0º-60º
-
Tires
- Schwalbe Fat Frank puncture resistant ebike tires,
- Optional upgrade; Continental Contact Plus City E50, puncture resistant, low rolling resistance to save battery power
-
Throttle
- Thumb throttle for safety on every bike
| Shipping | This item ships to |
| Delivery | Estimated between and . Will usually ship within 1 business day. |
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@ebikegen.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to support@ebikegen.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.
Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
Description
MODEL S (Step-through)
The Model S is a classic Step-through style utility electric cruiser, built to order, 100% customizable, and arrives fully built. Has the ability to carry extra cargo due to a modified head set so that the basket is attached to the frame and to ensure the riders steering is never compromised. Has the MIK integrated Click System in the rear rack for all cargo additions to fit on seamlessly. Awarded top rated E-Cruiser in USA by (Electric Bike Review 2018 / 2019 / 2020 / 2021). Colorize, customize, accessorize and stylize towards your heart’s content.
Specs
Bike Components
-
Anti-Theft Alarm
- Optional
-
Battery
- a. 60 Miles (12 Ah)
- b. 100 Miles (18 Ah)
- c. 140 Miles (30 Ah) - Add Basket
- d. 190 Miles (36 Ah) - Add Basket
- EBC approved and certified Lithium-Ion NMC Cells
- (5 year warranty*)
- * Please see warranty information
-
Battery charger
- 1.7 amp internal charger &
- 5 amp super charger (optional)
- with Smart charging technology, cooling fan,
- aluminum cover & 3 prong charging port for safety
-
Brakes
- Tektro "Dorado" hydraulic disc brakes
- with safety electrical motor disconnect wiring
- and 4 piston calibers
-
Brake Levers
- Aluminum alloy comfort grip levers with motor cutoff switch
-
Brake Rotors
- 180 mm Stainless steel (front and rear)
-
Chain
- Stainless Steel, rust resistant for longevity
-
Charge Time
- 3-4 hrs with external smart charger (optional)
- 6-9 hrs with internal charger
-
Crank Set
- 58T, 170 mm forged alloy, dual-sided aluminum bashguard
- Sealed bearings for longevity and safety over time and essential for service and maintenance
-
Drive Train
- Direct (single speed) or optional 7 speed
-
Fork
- Rigid Steel 1-1/8" fork with threaded steerer tube
-
Freewheel
- 18T cog for medium to hilly terrain
-
GPS Tracker
- Yes, Optional
-
Grips
- Locking handstitched vegan leather
- Aluminium secure ends for non slip
- available in Black or Tan
-
Handlebars
- Aluminium cruiser style - 27" wide for comfortable upright riding position
-
Headset
- Semi-integrated, 1-1/8" straight steerer tube
-
Kickstand
- Non-slip sole & wide reinforced rubber foot
- prevents slipping and sinking
-
LCD Screen
- Color display, multi level, compact
- user friendly screen with USB outlet
-
Lights
- Front and rear safety LED lights,
- powered by the battery,
- controlled from LCD screen
-
Motor
- Max speed up to 28 mph
10 year warranty
*Factory settings 20 mph throttle and 20 mph PAS
(Can re-program to 28 mph PAS once confirmed with local city regulations. Click HERE to learn how.
-
Pedals
- Wellgo aluminium, integrated bearing pedals
- with comfort non slip rubber
-
Rims
- Double walled, aluminum 2″ ebike rims
-
Seat
- Custom, leather,
- 300 x 300 x 100mm thick, high density foam,
- elastomer bumpers for support and comfort
- available in Black or Tan
-
Seat Post
- 30.4mm x 300mm ridgid aluminum, up to 350lbs
- Optional Satori suspension (350lbs)
- or EBC suspension (350lbs)
-
Spokes
- 13-gauge stainless steel, rust resistant,
- black or silver with brass nipples
-
Stem
- Integrated 120 mm, adjustable from 0º-60º
-
Tires
- Schwalbe Fat Frank puncture resistant ebike tires,
- Optional upgrade; Continental Contact Plus City E50, puncture resistant, low rolling resistance to save battery power
-
Throttle
- Thumb throttle for safety on every bike
Shipping
| Shipping | This item ships to |
| Delivery | Estimated between and . Will usually ship within 1 business day. |
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@ebikegen.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to support@ebikegen.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.
Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
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